Entries by Julie Fleming

Craft a more persuasive message

Regardless of your area of practice, you almost certainly spend a big chunk of your time persuading someone to do something. In addition to persuading a decision-maker (a court or opposing party, perhaps), during the course of a day you probably attempt to persuade colleagues about a plan of action (or a destination for lunch), […]

Avoiding a lawyer’s top obstacle

A client recently shared his worry about taking on new marketing approaches, which included an effort to become credibly visible in a variety of marketing channels rather than centering all of his efforts on a single marketing avenue as he had in the past. Nothing especially shocking, but my client (risk-averse, like so many lawyers) was almost […]

Why you MUST act

Overthinking can ruin your plans. One of the biggest mistakes I see lawyers make is coming up with a good, solid plan and then discarding it before ever giving it a shot. Overthinking takes the oomph out of a strategy, and there’s no better way to short-circuit than to let fear take over and reverse […]

Under pressure?

“Pressure is what you feel when you don’t know what you are doing.” – Peyton Manning This quote stopped me in my tracks. My first inclination was to disagree, because I sometimes feel pressure because of a deadline or because of the importance of some activity, even though I know what I’m doing. Digging a […]

9 Ways to Fail in Sales

I read a terrifically useful article years ago titled How You Fail In Sales that still applies today. Before you discard its relevance because of the word sales, remember that sales is partly persuasion (of any kind—see Daniel Pink’s To Sell Is Human for more on this) and partly conversation designed to discover a match between a potential client’s need and your […]

Make the most of your marketing time

Being busy has become a national obsession, and it certainly affects lawyers. We seem to have two speeds: frantic and fearful. We need to have a discussion about what might lie between these extremes, but an even more pressing question might be how to keep marketing going even when frantic. You’ve no doubt heard that […]

Is client loyalty dead?

Simon Sinek has a fantastic book Start with Why. (I’ve mentioned him before in connection with the Good Life Project podcast about purpose. This quote jumped out at me: There is a big difference between repeat business and loyalty. Repeat business is when people do business with you multiple times. Loyalty is when people are […]

Evidence-based business development decisions

Have you ever found yourself wondering whether to pursue one or another course of action for business development purposes? Absent a crystal ball, unfortunately, it’s often difficult to know in advance what will get you the maximum reward. But if you track your results, you’ll be able to use the simplest system ever. Here’s how. […]

How comfortable are you?

I had an awakening recently. You see, a few years ago, I needed a new desk chair. Since I was in a hurry, I couldn’t find one that I really liked. But I found one that was adequate and cheap—$69 or so—and I bought it, figuring that I’d replace it in a few months. I […]